Restoring Security and Convenience to Self-Checkout

How Digital Watermarks are Transforming the Fight Against Theft

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A Solution Designed for Combating Theft at Self-Checkout

As retailers expand their fresh food and ready-made offerings, a growing number of bad actors exploit self-checkout, causing substantial revenue loss across the industry. Digimarc digital watermarks help combat this issue by providing secure, digital product verification that ensures accurate pricing while preserving a seamless customer experience.

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Price Look-Up (PLU) Fraud

A common tactic used by bad actors involves entering lower-priced product look-up (PLU) codes at self-checkout. Digimarc digital watermarks integrate seamlessly with weight-based and variable product codes, triggering overrides only when the entered code doesn’t match the data in the digital watermark. This ensures accurate pricing at checkout without disrupting the customer experience.

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Barcode Tampering

Traditional UPC barcodes are easy to spot—and easy to conceal—in self-checkout environments. In contrast, Digimarc digital watermarks are covert and embedded throughout the packaging, making them highly resistant to manual tampering, such as barcode swapping, covering, or sweethearting.

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Disruption to Self-Checkout

Theft has forced many retailers to reduce self-checkout options or implement stricter security measures that compromise customer convenience. Digimarc digital watermarks provide an effective anti-theft solution that integrates seamlessly with existing hardware, allowing retailers to fulfill their promise of a convenient, customer-friendly self-checkout experience.

Benefits of Digital Watermarking for Self-Checkout Fraud

Self Checkout - Comp FunctionalityComplementary Functionality

Unlike traditional UPC barcodes, which are “always on” and linked to a fixed unit price, Digimarc digital watermarks integrate seamlessly with weight-based and other variable product codes, triggering code overrides only when necessary.

Self Checkout - Covert Security Covert Security

Thanks to their covert nature, Digimarc digital watermarks offer flexible deployment across various packaging types. They are easily detectable by checkout scanners yet resistant to concealment attempts—a tactic commonly used to bypass traditional barcodes at checkout.

Self Checkout - New DataNew Data Insights

Digimarc digital watermarks enable retailers to not only prevent self-checkout fraud but also measure its frequency, providing insights into the scale of the issue and guiding further security enhancements and optimizations.

Self Checkout - Easy ImplementationEasy Implementation

Digimarc watermarking software integrates seamlessly with existing package design tools without disrupting current print processes, while Digimarc detection software is compatible with most common scanning systems.

Digimarc and Picadeli Bring Security to the Salad Bar

“As Picadeli scales fresh meals via its AI-powered Salad Bar across the U.S., we’re committed to helping our retail partners eliminate shrink. Our collaboration with Digimarc addresses key challenges like PLU fraud to ensure profitable store operations and a frictionless consumer shopping experience. It’s an extension of our mission to innovate and disrupt the fresh food market with cutting-edge technologies.”

-Patrik Hellstrand, CEO, Picadeli US

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Ready to fight back against self-checkout theft?

Contact us to learn how Digimarc digital watermarks can provide covert product identification for fresh foods and ready-made items.